Privacy Policy
Last updated: [07-17-2026]
MacLawns (“MacLawns,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website, request a quote, contact us, or use our lawn care and landscaping services.
By using our website or providing us with your information, you agree to this Privacy Policy.
1. Information We Collect
We may collect personal information you voluntarily provide, including:
- Your name
- Phone number
- Email address
- Home or service address
- Details about your lawn, landscaping, or requested services
- Photos you provide for quote purposes
- Messages, feedback, reviews, or other communications with us
- Payment or billing information, where applicable
We may also automatically collect limited technical information when you use our website, such as:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring website or search source
- Cookie and analytics information
2. How We Use Your Information
MacLawns may use your information to:
- Respond to quote requests and service inquiries
- Schedule, provide, and manage lawn care or landscaping services
- Communicate about appointments, estimates, invoices, or service updates
- Improve our services, website, offers, and customer experience
- Request feedback or reviews after completed work
- Send occasional service-related or promotional messages, where permitted by law
- Protect our business, customers, and website from fraud, misuse, or security threats
- Meet legal, accounting, tax, or regulatory obligations
We only collect and use information reasonably needed for these purposes.
3. How We Share Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers who help us operate our business, such as:
- Payment processors
- Scheduling, invoicing, email, phone, or messaging providers
- Website hosting, analytics, and security providers
- Contractors or team members involved in providing your requested service
These providers may access information only as needed to perform services for MacLawns and are expected to protect it appropriately.
We may also disclose information when required by law or when necessary to protect the rights, safety, property, or security of MacLawns, our customers, or others.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve site functionality, understand website traffic, and improve our marketing.
Cookies are small files stored on your device. You can usually control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
5. Marketing Communications
If you provide your contact information, we may contact you regarding your quote, scheduled service, follow-up, seasonal service reminders, or relevant MacLawns offers.
You can opt out of promotional emails or messages at any time by following the unsubscribe instructions in the message or by contacting us directly. Even if you opt out of marketing, we may still send essential service-related communications, such as appointment confirmations or invoices.
6. Data Security
We take reasonable administrative, technical, and physical steps to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide services and support
- Maintain business, tax, accounting, and legal records
- Resolve disputes
- Enforce agreements
- Meet legal obligations
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When information is no longer needed, we will securely delete or anonymize it where reasonably practical.
8. Your Privacy Choices and Access Rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you.
To make a privacy request, contact us using the details below. We may need to verify your identity before processing your request.
9. Third-Party Links
Our website may link to third-party websites, social media platforms, or services. MacLawns is not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how MacLawns handles personal information, contact us:
MacLawns
Calgary, Alberta
Email: contact@maclawns.com
Phone: (403) 705-3281
Website: MacLawns.com